Accessibility Statement

Our Commitment

Apex Capital Mortgage, LLC believes that everyone deserves equal access to financial tools and information. We are actively working to ensure that this website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including those who rely on assistive technologies such as screen readers, keyboard-only navigation, voice control software, and screen magnifiers.

Accessibility is not a one-time project. We conduct periodic reviews of our pages, test with assistive technologies, and incorporate accessibility into our design and development process.

Conformance Status

Our current conformance status with WCAG 2.1 Level AA is partial. Partial conformance means that some parts of the content do not fully conform to the accessibility standard. We are actively identifying and addressing gaps.

Measures We Have Taken

To support accessibility, Apex Capital Mortgage, LLC has taken the following measures:

• Included a visible skip-to-main-content mechanism so keyboard users can bypass the navigation and reach the main page content directly
• Used semantic HTML5 elements (main, nav, section, header, footer) throughout the site to provide a logical document structure
• Maintained color contrast ratios at or above WCAG AA minimums (4.5:1 for body text, 3:1 for large text and UI components) using a rigorously checked design token system
• Sized all interactive elements to a minimum 44 by 44 CSS pixel touch target area
• Provided descriptive alt text for all informative images; decorative images are marked with aria-hidden="true"
• Made all form inputs on the loan application page programmatically associated with visible labels and supported by meaningful error messages
• Applied focus-visible styles so keyboard users can always see which element has focus
• Respected the prefers-reduced-motion media query; all animations and transitions are suppressed for users who have this preference set
• Included lang="en" on the root HTML element so screen readers can use the correct pronunciation profile

Known Limitations

Despite our best efforts, some areas of the website may not yet fully meet WCAG 2.1 AA. Known or anticipated limitations include:

• Interactive calculator: The mortgage payment calculator on the Calculators page uses a custom range slider. While it includes ARIA labels and keyboard support, the slider experience on some screen reader/browser combinations may differ from a standard input. We are evaluating a fully accessible alternative input path.
• Third-party embeds: Any third-party embedded tools or widgets (for example, chat or scheduling tools) may not meet WCAG 2.1 AA in full, as their accessibility conformance is outside our direct control. We select vendors who publish accessibility conformance reports (ACRs) where available.
• PDF documents: PDF disclosures and forms linked from this site may not all be fully tagged for assistive technologies. We are working to remediate existing PDFs and will produce accessible versions for all new documents.

We are working to resolve these limitations. If you encounter an issue not listed here, please let us know.

Report an Accessibility Barrier

If you encounter a page or feature on this website that you cannot access because of a disability, or if you find that any part of this site does not meet your accessibility needs, we want to hear from you. Your feedback helps us improve.

Please contact us and provide:

• The URL of the page where you experienced the barrier
• A description of the problem and the assistive technology or browser you were using, if applicable
• Your preferred contact method so we can follow up

We will acknowledge your message within two business days and aim to respond substantively within five business days. If we are unable to resolve the issue within that window, we will keep you informed of our progress and expected timeline.

Contact

Standards and References

This statement references the following standards and resources:

• Web Content Accessibility Guidelines (WCAG) 2.1 (W3C Recommendation)
• Section 508 of the Rehabilitation Act (U.S. federal accessibility standard)
• Americans with Disabilities Act (ADA): we are committed to compliance with Title III as it applies to websites serving the public